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Frequently asked questions
General
Within 24 hours of placing your order, you'll receive a message with tracking details. If you don't receive it, call us at 1800 3000 2434 or WhatsApp us at (+91) 8099737220.
Choose the prepaid option for faster order processing and delivery.
You will receive a Message / IVRS on your number, for multiple orders, If you don't get the msg you can always call us on 1800 3000 2420 or whatsApp us on (+91) 8099737220
You can modify the shipping address only within1-2 hrs. of placing the order because once dispatched it will be difficult for us to change the address. You can also call us on 1800 3000 2420 or WhatsApp us on (+91) 8099737220 and confirm if your order has already been dispatched because if not than we definitely change it.
To cancel your order, contact our customer support team immediately via phone at +91-8099737220 or email at support@jhagroassam.com (support@jhagroassam.com) Provide your order details including order number, date of purchase, and your full name.
Returns are not allowed after delivery. Call +91-8099737220 to request a return.
Refunds for cancelled orders are processed within 7–10 working days after approval, following item inspection.
Ananda Bazar (Nearest Barpeta Road) , Barpeta Assam 781318
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