Frequently asked questions
Within 24 hours of placing your order, you'll receive a message with tracking details. If you don't receive it, call us at 1800 3000 2434 or WhatsApp us at (+91) 8099737220.
To get your order delivered quickly, choose the prepaid option. Prepaid orders are processed faster.
You will receive a Message / IVRS on your number, for multiple orders, If you don't get the msg you can always call us on 1800 3000 2420 or whatsApp us on (+91) 8099737220
You can modify the shipping address only within1-2 hrs. of placing the order because once dispatched it will be difficult for us to change the address. You can also call us on 1800 3000 2420 or WhatsApp us on (+91) 8099737220 and confirm if your order has already been dispatched because if not than we definitely change it.
To cancel your order, contact our customer support team immediately via phone at +91-8099737220 or email at support@jhagroassam.com Provide your order details including order number, date of purchase, and your full name.
Our Return and Exchange Policy does not allow returns once goods are delivered. To place a request, call us at +91-8099737220.
After we receive and inspect your returned item, we'll notify you via email about the approval or rejection of your refund. If approved, your refund will be processed and credited to your original payment method within 7 to 10 working days.
Ananda Bazar (Nearest Barpeta Road) , Barpeta Assam 781318